FREQUENTLY ASKED QUESTIONS
Common questions, answered.
If your question isn’t here, please get in touch. Most things people wonder about therapy with me are below.
Practical
Availability, fees, and payment.
Please check my current availability on the contact page. You can drop me a line via the secure form, or book a free 15-minute consultation to clarify any questions you may have.
Individual psychotherapy: £120 to £210. Couples sessions: £150.
- Online and in-person sessions
- Guaranteed appointment time and day every week
- Weekly or twice-weekly sessions
- Sessions last 50 minutes
- No minimum or maximum number of sessions
My fees for individual sessions are offered on a sliding scale, negotiated between us based on your financial situation. The standard fee for individual sessions is £135.
I work with all major PMI insurers including Allianz, Aviva, AXA, Bupa, Vitality and WPA. Where my fee isn’t fully covered, I’ll provide an invoice for you to submit to your insurer.
The first session is paid for in advance by bank transfer. Usually, for ongoing sessions payment is made on a monthly basis.
We both commit to protecting the appointment time slot to support the continuity and depth of the therapeutic work.
I charge the full session fee for missed or cancelled sessions. I exempt sessions cancelled due to chronic illness, living with a disability, or hospitalisation. Any commitments booked before starting therapy that cannot be rearranged are also exempt.
If I am able to offer you an alternative appointment time within the same working week, I will.
Therapy
About working with me.
I work online across the UK by secure video. In person I see clients at my private practice on a quiet cul-de-sac, near the Wimbledon Common. Some of my clients combine online therapy with in-person meetings, we can discuss what works best for you when we meet.
Yes. I offer weekly open-ended therapy for both individuals and couples, though not both at the same time. If you’re currently seeing me individually, I wouldn’t also take you on as a couples client, and vice versa. This avoids any conflict of interest. Not sure which is right for you? Call or drop me a line and we can talk it through.
Yes. Sessions are available in English or in German, just let me know which you’d prefer.
I work with adults from 18 upwards. For younger clients, I’d recommend searching for a qualified Child & Adolescent therapist via the BACP’s Find a Therapist directory or UKCP’s Therapist directory.
That’s entirely normal. We’ll go at your pace. There’s no pressure, no assumption, no jargon.
If I spot you, I won’t approach you or give any sign that I know you. Your confidentiality comes first, always. If you’d like to say hello, a nod is very welcome. And if you’d rather walk on by, that’s completely fine too.
Honestly, probably yes, if you’re coming in person. Two cats live in the house and consider the therapy room very much part of their territory. Online sessions, of course, are entirely cat-free.
Yes. I have extensive training in complex trauma, attachment and body-based approaches. I do not position myself as a specialist trauma therapist, but trauma-informed work sits at the heart of how I practise, whether someone comes in for burnout, a relationship difficulty, or a life transition.
WHEN IT FEELS HARD TO PIN DOWN
What if it’s complex?
Quite a lot of people arrive saying some version of it’s complex. They mean there is more than one thing in there. Childhood. A difficult adult relationship. A recent loss. A long-buried trauma. A part of the story shaped by faith, or by leaving one. A body that has its own weight to carry alongside. Cultural complexity. Two or three things sitting on top of each other, none of them small. A kind of tiredness that has been around for years. None of it tidy. None of it easy to summarise in one sentence.
You don’t need to have the story sorted before you come. It’s complex is a good place to start. It tells me you already know that the easy explanation doesn’t cover it, and that you would rather not pretend. In the first session, we move slowly. We make a little room for each strand to be seen. We don’t rush to a diagnosis. We start where you actually are.
STILL HAVE QUESTIONS
Let’s talk.
I offer a free 15-minute initial conversation, online or by phone. A chance for us both to think together about whether my way of working would suit what you’re looking for.